All orders are shipped from Normcore Fragrance's Perth warehouse. Please view the Shipping section of the website for information on shipping options and costs.

Please visit the 'Shipping' section of the website for information on shipping times.

All purchases on Normcore Fragrance's website are final so please choose your purchase carefully. In the event that you have received an incorrect, faulty or damaged product please visit the returns section of our website.

In the event of receiving a faulty or incorrect item, the product can be exchanged in our Perth Store. You can visit the returns section of the website for more information relating to product returns.

Normcore Fragrance accepts Visa, MasterCard, AMEX, AfterPay, Shop Pay, Apple Pay, Google Pay and Paypal.

At Normcore Fragrance, your security whilst shopping with us online is of paramount importance. Once you enter your contact and payment details you will notice the security lock in the top right hand corner of your browser. The security lock ensures your order and payment details are encrypted and remain secure over the internet. This website uses a 128 bit encryption (SSL) which is the most secure system available in Australia.

Please send us a message via our contact page or email us at hello@normcore.com.au